Privacy Policy

Effective Date: July 16, 2026

Welcome to Rhino Dryer Vent and Air Duct Cleaning (“Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://rhinoductcleaning.com/ (the “Website”) or use our services.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

You may voluntarily provide information including:

Full name
Email address
Phone number
Mailing address
Service address
Information submitted through contact forms
Appointment scheduling information
Any additional information you choose to provide

Automatically Collected Information

When you visit our Website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Referring website
Pages visited
Time spent on pages
Date and time of access
Clickstream data

2. How We Use Your Information

We use your information to:

Respond to inquiries
Schedule appointments
Provide dryer vent and air duct cleaning services
Process service requests
Improve our Website
Communicate with customers
Send appointment confirmations
Provide customer support
Maintain website security
Comply with legal obligations
Detect fraud or misuse

Where permitted by law, we may also send promotional communications about our services. You may opt out of marketing emails at any time.

3. Cookies and Tracking Technologies

Our Website may use:

Cookies
Analytics tools
Log files
Pixels
Similar tracking technologies

These technologies help us:

Improve user experience
Understand website traffic
Analyze visitor behavior
Maintain website functionality
Enhance security

You may disable cookies through your browser settings. Some Website features may not function properly if cookies are disabled.

4. Third-Party Services

We may use trusted third-party providers to operate our Website and business, including services for:

Website hosting
Analytics
Contact forms
Appointment scheduling
Email communications
Payment processing (if applicable)
Customer relationship management (CRM)

These providers may process information only as necessary to perform services on our behalf and are expected to protect your information.

5. Google Analytics

Our Website may use Google Analytics to understand how visitors interact with the Website.

Google Analytics may collect:

IP address
Device information
Browser information
Website usage data

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on or adjusting your browser settings.

6. How We Share Information

We do not sell your personal information.

We may share information:

With service providers assisting our business
To comply with legal requirements
To protect our legal rights
During a merger, acquisition, or sale of assets
With your consent

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

Provide services
Maintain business records
Resolve disputes
Comply with legal obligations
Enforce agreements

When information is no longer needed, we will securely delete or anonymize it where appropriate.

9. Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws, including the right to:

Access your personal information
Correct inaccurate information
Delete your personal information
Restrict or object to certain processing
Request data portability
Withdraw consent where processing is based on consent
Opt out of marketing communications

To exercise these rights, please contact us using the information below.

10. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

Know what personal information we collect
Request deletion of personal information
Correct inaccurate personal information
Request access to collected information
Limit certain uses of sensitive personal information where applicable
Opt out of the sale or sharing of personal information, if applicable

We do not knowingly sell personal information.

11. GDPR Privacy Rights

If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction where the General Data Protection Regulation (GDPR) applies, you may have the right to:

Access your personal data
Rectify inaccurate data
Erase personal data
Restrict processing
Object to processing
Data portability
Withdraw consent at any time where consent is the legal basis for processing
Lodge a complaint with your local data protection authority

Our lawful bases for processing may include:

Performance of a contract
Legitimate interests
Compliance with legal obligations
Consent, where required

12. Children’s Privacy

Our Website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information, please contact us so we can promptly remove it.

13. External Links

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon posting the updated version on this page. The “Effective Date” will indicate the latest revision.

We encourage users to review this Privacy Policy periodically.

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through the contact methods provided on our Website:

Rhino Dryer Vent and Air Duct Cleaning
Website: https://rhinoductcleaning.com/

Consent

By accessing or using this Website, you acknowledge that you have read, understood, and agree to this Privacy Policy.